5Star Urgent Response (emergency hotline app)

0 reviews

Listed in Apps for Health & Wellness, First aid and emergency

App Description:

Emergency hotline app from Great Call supports live 24/7 urgent response with access to Certified Response Agents trained in first aid, CPR and emergency procedures. Agents identify location by GPS, evaluate the situation, can conference in family or friends, dispatch 9-1-1, connect to a nurse, provide any additional assistance. Potential tool for employees working or traveling to remote or unsafe areas.

Developer name: Great Call
Developer background:
GreatCall provides health and safety products targeted for aging consumers and their families. They are support by LiveCare Clinic which provides telephonic support. It is staffed by FONEMED registered nurses available 24/7. Other products and services include MedCoach and 5Star apps and the Jitterbug and 5Star Urgent Response phones.
Pricing strategy: Free stand-alone app with optional paid upgrades
Pricing specifics: Free 30 day trial. $14.99/month subscription. Dedicated 5Star phone costs $49.99.
Ability to interface with other software, devices or services: Stand alone app, does not interface
Interface capabilities :
According to customer support, the app integrates with the GreatCall call center, but not with an employer's software platform. Affiliate programs are available which appear to offer opportunities private label.
Certifications: None noted.
Evidence that content is based on credible information :
Website indicates that all 5Star call center staff "NAED Certified Response Agents trained in CPR and other emergency procedures."
Customer support levels available: Phone
Other customer support: Online Frequently Asked Questions, user guides.
Privacy policy: Written description available at developer website and/or within the app
Security policy: Written description available at developer website and/or within the app
More information on privacy and security policies:
Security policy included in privacy policy.

Emergency hotline app from Great Call supports live 24/7 urgent response with access to Certified Response Agents trained in first aid, CPR and emergency procedures. Agents identify location by GPS, evaluate the situation, can conference in family or friends, dispatch 9-1-1, connect to a nurse, provide any additional assistance. Potential tool for employees working or traveling to remote or unsafe areas.

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